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Technical Writer

Местоположение:Украина, Львов
Компания:Onapp
amountwork-small
На Amountwork с:Апреля 2020
Контактное лицо:
Onapp
Телефон:098 906 20 28

Описание вакансии

OnApp software makes it easy for hosts, Telcos and MSPs to build their own successful cloud and CDN services. It is designed, developed and supported by a team with decades of real-world hosting experience.

OnApp has more than 160 staff at offices in Ukraine, Kuala Lumpur and our headquarters in London, UK — and now we are looking for a Technical Writer to join our team in our Lviv office.

Skills:

  • 1+ years of experience in technical writing.
  • Advanced level of written and spoken English.
  • Bachelor’s or Master’s degree in Linguistics, Computer Science or a similar field.
  • Strong analytical and information gathering skills with exceptional attention to detail.
  • Ability to clearly communicate complex topics to a technical audience.
  • Knowledge of Microsoft, Apple, Chicago, or other style manuals.
  • Understanding of DDLC and SDLC processes and roles; Agile principles and methodologies.
  • Experience with graphics editing tools (basic functionality).

Would Be a Plus:

  • Demonstrable experience in technical writing, proven by your portfolio
  • Experience with project tracking, customer service and collaboration software (Jira, Zendesk and Confluence)
  • Understanding of cloud computing concepts and technologies
  • Experience in documenting RESTful API
  • Basic knowledge of JSON and XML, familiar with HTML and CSS.

Responsibilities:

  • Create and maintain documentation (admin guides, user guides, installation and upgrade guides) for the OnApp cloud management platform
  • Document OnApp’s RESTful API
  • Collaborate with cross-functional teams and other stakeholders to gather information about the product components
  • Verify the accuracy of what you write through hands-on testing
  • Look for ways to innovate and improve the current documentation
  • Take ownership and take the initiative when designing and delivering documentation.

We Offer:

  • Health insurance and additional funds for prevention etc.
  • 20 working days paid vacation, paid sick leave.
  • Free English classes (online /offline).
  • Use your laptop for work and get additional $50/month for 2 years.
  • Free, daily lunch, drinks and fruits.
  • Beer Fridays (sometimes with a barbecue — and yes, we have one).
  • Corporate leisure activities.
  • Always loaded with tons of interesting tasks where you can challenge and bring yourself and a company to a whole new level.

If you are interested in this career opportunity, please send us your CV.

Опубликовано: 07.04.2020
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