EnglishGuest Service Agent on MSC Cruises
Job description
DESCRIPTION
Department Hotel-Guest Services
Accommodation - Shared
Contract duration - 7 months
MAIN FUNCTION
To operate the Front Office and Information facility.
QUALIFICATIONS
Fluent in English, and knowledgeable in 3 additional languages between: German, Italian Spanish,Portuguese and French
Validated current documentation certifying the health and fitness of the applicant meets fundamental requirements of seagoing personnel.
Proven experience as an information receptionist on a multinational cruise ship, hotel or tourist complex.
High School graduate
Proven ability to operate this focal-point area with tact and diplomacy.
Demonstrated problem-solving skills.
Progressed experience in cash handling.
Proven ability with Guest Relations: able to communicate with all levels and ages of Guests.
Proven competence with microphone and public speaking.
Proven ability in the use of computers in a Windows-based environment (word, excel).
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