Customer Support Specialist

International company based in British Columbia, Canada is looking for a fully-remote Customer Support Specialist preferably based in Siberia/Far East Russia or Kazakhstan, Uzbekistan, Tajikistan, etc. in time zone GMT+5, +6, +7

Salary:

USD 520–600/month, depending on the number of shifts

Paid monthly in USDC (cryptocurrency)

Schedule:

• 3 days on / 3 days off

• 17:00–01:00 (GMT-8)

• 8-hour shifts

About the role:

We are looking for a Customer Support Specialist to join our fully remote team. You will support customers in an international environment and work closely with an English- and Russian-speaking team.

This is a long-term, remote position with a stable schedule and clear expectations.

What you’ll do:

• Handle customer inquiries in English (written and spoken)

• Identify issues and provide effective, empathetic solutions

• Communicate clearly and professionally with customers

• Document cases accurately and follow internal processes

Requirements:

• Fluent English (C1–C2) — mandatory

• Strong problem-solving and communication skills

• Empathy and customer-focused mindset

• Attention to detail and creative thinking

• Ability to work the required GMT-8 evening schedule

Nice to have:

• Fluent Russian

• Previous customer support experience

• Remote work experience

Why join us:

• Fully remote, work from anywhere

• Stable 3/3 schedule

• International team

• Monthly payments in USDC

• Long-term cooperation

How to apply:

Send your CV + cover letter in English to:

📧 [email protected]

Subject:

Customer Support Specialist [Your Name]