Customer Support Manager with knowledge of the Estonian

International consulting company СаllTech Outsourcing, specialized in market research and outsourcing activity, is looking for a Customer Support Manager with knowledge of Estonian.

We are looking for a candidate who can work remotely, from home, for full-time job 9.00−18.00. From Monday till Friday.

Work is not related to sales.

Responsibilities:

• Customers consultation about services provided: registration process and further actions (customer requests regarding subscription, unsubscription of service and informing about refunds via e-mail and phone);
• Inbound line;
• Information verification;
• Translations, work with e-mails;

Requirements:

• Fluent Estonian (B2,C1,C2 level);
• MS Office;
• CRM/CRS/Zendesk systems;
• Headset, computer and good Internet connection;
• Client orientation and wish to help in issues solutions;
• Good diction;
• Activity and stress resistance

We offer:

• Interesting work in a friendly and young team;
• Good salary level
• Paid vacation and sick leave;
• Bonus system;
• Realization of ambitions in interesting projects and career growth;
• Possibility to work from home;

CallTech Outsourcing is a successful international company being on the global market for over 17 years. We guarantee timely and high salary.

We are waiting for your feedback to provide you more detailed information