Guest Service Agent on MSC Cruises

DESCRIPTION

Department Hotel-Guest Services

Accommodation - Shared

Contract duration - 7 months

MAIN FUNCTION

To operate the Front Office and Information facility.

QUALIFICATIONS

Fluent in English, and knowledgeable in 3 additional languages between: German, Italian Spanish,Portuguese and French

Validated current documentation certifying the health and fitness of the applicant meets fundamental requirements of seagoing personnel.

Proven experience as an information receptionist on a multinational cruise ship, hotel or tourist complex.

High School graduate

Proven ability to operate this focal-point area with tact and diplomacy.

Demonstrated problem-solving skills.

Progressed experience in cash handling.

Proven ability with Guest Relations: able to communicate with all levels and ages of Guests.

Proven competence with microphone and public speaking.

Proven ability in the use of computers in a Windows-based environment (word, excel).